Privacy Policy

SolidClick Grove respects your privacy. This Privacy Policy explains what data we collect, how we use it, and the choices you can make. We design our measurement and communications with data minimization in mind.

1. Data we collect

• Account data: email, password hash, and profile preferences if you create an account.
• Transaction data: course selections stored locally (cart and fallows) and order information when you check out (processed by our payment provider).
• Support data: messages you send via our contact form.
• Usage data: aggregated analytics about pages visited and features used, collected with consent where required.
• Device data: browser type, approximate location (city/region), and language settings. We do not collect precise geolocation.

2. How we use data

• Provide and improve our courses and platform features.
• Respond to your requests and support needs.
• Send service messages (e.g., account security, transactional notices).
• Offer optional educational updates if you opt in; you may unsubscribe at any time.

3. Legal bases

Where applicable, we process data under one or more of the following legal bases: consent, contract performance, legitimate interests (e.g., platform security, product improvement), and compliance with legal obligations.

4. Cookies and local storage

We use essential cookies and local storage to remember preferences (theme, cookie consent), manage fallows and cart, and maintain session security. Analytics cookies are used only with consent and are configured for data minimization.

5. Sharing

We do not sell personal data. We share data with service providers who help us operate the platform (e.g., secure payments, hosting, analytics). Providers are bound by contracts to process data only on our instructions.

6. Data retention

We retain account and transaction data as long as needed for service delivery, legal, and accounting obligations. Support messages are kept for up to 24 months unless you request earlier deletion where applicable.

7. Your choices and rights

• Access, correct, or delete account information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Disable non-essential cookies in your browser and via our consent banner.

8. Security

We apply industry-standard safeguards including encryption in transit, password hashing, least-privilege access, and regular audits. No method of transmission is 100% secure; we continuously improve our controls.

9. International transfers

When transferring data across borders, we implement appropriate safeguards such as standard contractual clauses and vendor due diligence.

10. Children

Our services are not directed to children under 16. If you believe a child provided personal data, contact us to remove it.

11. Changes to this policy

We may update this policy to reflect product, legal, or regulatory changes. We will post updates with a new effective date.

12. Contact

Questions about privacy? Email [email protected] or call +1 (415) 930-2874.